Refund policy

Unfortunately, we don't issue refunds for digital products since once you've received them, there's no way for us to retrieve or reverse the download.

Chargebacks are strictly prohibited. Any attempt by a customer to exploit or breach our terms and conditions through a chargeback will result in a ban from making further purchases from Pyro's Dev Shop. We will provide evidence to the credit card company to substantiate our terms and conditions, confirming the successful delivery of the product to the customer.

Terms and conditions for custom orders may vary, as our products at Pyro's Dev Shop are built entirely from scratch based on the customer's requirements. Refunds will only be issued to customers if the product is found to be faulty or if we are unable to fulfil the order as specified.